Terms & Conditions

Welcome to our website! These Terms & Conditions (“terms”) outline the rules and expectations for using our website and services. By visiting or booking with the ACT Customs website, https://www.actcustoms.com/ (the “website”), you agree to follow the terms below, so please take a few minutes to review them.

Acceptance Of Terms

By using our site or scheduling any services with ACT Customs (“we,” “us,” “our”), you are confirming that you accept these terms. This agreement is legally binding, so if you do not agree with something here, we kindly ask that you refrain from using our website or services.

Our Offers And Pricing

We offer a variety of auto detailing services, such as auto detailing, ceramic coating, paint correction, paint protection film, window tint, custom audio & lighting, paintless dent removal, and auto accessories. Our services are priced based on the level of service, time involved, and vehicle type. All prices listed are subject to change without notice. We aim to keep everything up-to-date, but in case of pricing errors, we reserve the right to correct them at any time.

Cancellation Policy

Life happens, we get it! If you need to cancel or reschedule your appointment, we ask for at least 24 hours' notice. This helps us serve other clients and manage our schedule effectively. No-shows or last-minute cancellations may result in a cancellation fee.

Refund Policy

We do not offer refunds. If you are not happy with the service you received, please let us know right away, and we can review the situation and determine a suitable solution.

Deposits

Some appointments may require a deposit to reserve your spot. Deposits help us manage bookings more effectively. In general, deposits are applied to your total service cost and may not be refundable if appointments are missed or canceled too late.

No Warranty On Purchases

Our services are delivered with care and professionalism, but results may vary depending on your vehicle’s condition. We cannot guarantee outcomes like full restoration or long-term protection. Services are provided "as is" without warranties.

Remedies

If something does not go as planned, we want to make it right. Remedial actions may include adjustments, rework, or other solutions at our sole discretion. Our goal is always to ensure your satisfaction to the extent of corrective actions at ACT Customs' sole discretion.

Prohibited Uses

We expect all users of our website to behave respectfully. Please do not use the site for illegal activities, send spam, tamper with features, or misuse contact forms. We reserve the right to take action if these guidelines are violated.

Engaging in any unlawful, fraudulent, or malicious activities.
Attempting to gain unauthorized access to the website, server, or any connected database.
Uploading or transmitting viruses, malware, or any other harmful code.
Using the website to spam, phish, or solicit users or our business.
Tampering with or altering the website’s content, forms, or booking system.
Impersonating another person or misrepresenting your affiliation with us.
Scraping, crawling, or data-mining content without our express permission.
Using the site to harass, abuse, defame, or threaten others.
Violating any applicable local, national, or international laws or regulations.

No Warranty On Website

While we aim to provide accurate and up-to-date information, our website content is provided "as is." We do not guarantee the completeness, reliability, or accuracy of the information found here.

Availability, Errors, And Inaccuracies

Sometimes mistakes happen, whether it is a typo, an outdated price, or an unavailable service. We reserve the right to update any information and correct errors at any time, even after a booking is made.

Damages And Limitation Of Liability

We are not liable for any damages resulting from using our services or website. This includes interruptions, errors, or third-party issues. Our responsibility is limited to what is reasonably within our control.

Links To Third-Party Websites

Our site may contain links to other websites. Please note that we do not control or endorse the content on these sites, nor are we responsible for their privacy policies or practices.

Intellectual Property And DMCA Notice

All content on this website, including images, text, and branding, is our property unless otherwise noted. If you believe your copyrighted material has been used improperly, please contact us, and we will respond promptly following DMCA procedures.

Governing Law, Severability, Dispute Resolution, And Venue

These terms are governed by the laws of the United States and the laws of Michigan. If a dispute arises, it must be handled in courts located in that region. If any part of these terms is found invalid, the rest will still apply.

Changes To Terms Of Service

We may update these Terms & Conditions at any time. When we do, we will post the latest version on this page. Continued use of our website or services means you agree to the new terms. Please check this page occasionally to stay informed.

Questions?

We are here to help! If you have any questions about these terms, feel free to contact us via email, phone, or through our contact form. We will be happy to assist you.

Phone: 616-262-2759
Email: austin@actcustoms.com